Passport Office backlog set to get worse, leaked messages reveal

Passport Office staff have privately warned that the agency’s 500,000 application backlog will only get worse as “rock-bottom morale” and “creaking” IT systems put summer holidays at risk for millions.

https://www.thetimes.co.uk/article/passport-office-backlog-set-to-get-worse-leaked-emails-reveal-sj077spdg